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FAQ'S

Used Excel Galaxy Compact 8mph Mobility Scooter: Your Questions Answered

Here are six frequently asked questions about the Used Excel Galaxy Compact 8mph mobility scooter, with detailed answers to help you get the most out of this popular model. All information is presented with UK spelling and regulations in mind.

1. What is the real-world battery range of the Excel Galaxy Compact?

The Excel Galaxy Compact is advertised with a travel range of up to 25 miles (approximately 40 kilometres) on a single full charge. However, it is important to understand that this is a maximum range achieved under ideal test conditions. In day-to-day use, several factors will influence the actual distance you can travel. These include:

• User weight: A heavier user will require more power from the battery, thus reducing the overall range. The maximum user weight for this scooter is 21 stone (133 kg).
• Terrain: Travelling up steep inclines, over rough ground, or on soft surfaces like grass will consume more battery power than riding on flat, smooth pavements.
• Tyre pressure: Ensuring the pneumatic tyres are correctly inflated will help to maximise the battery’s efficiency.
• Ambient temperature: Colder weather can temporarily reduce the battery’s performance and overall range.
• Driving style: Frequent stopping and starting, as well as consistently driving at the top speed of 8mph, will use more energy than maintaining a steady, moderate pace.

To ensure you get the best possible range, it is advisable to charge the battery fully overnight before any planned long journeys.

2. Is the Excel Galaxy Compact legal to use on UK roads?

Yes, this Used Excel Galaxy Compact 8mph Mobility Scooter is a Class 3 mobility scooter, which means it is legally permitted for use on UK roads. As an 8mph scooter, it must be registered with the Driver and Vehicle Licensing Agency (DVLA). When you purchase the scooter new, the retailer will often handle the DVLA registration for you. There is no vehicle tax to pay for Class 3 mobility scooters.

When driving on the road, you must adhere to the Highway Code. This includes using the scooter’s lights at night and in poor visibility. The scooter is also equipped with indicators, a horn, and rear-view mirrors for on-road safety. It is important to note that you cannot use a mobility scooter on motorways, in bus lanes, or in cycle-only lanes.

3. Can I use this scooter on pavements?

Yes, you can use the Excel Galaxy Compact on pavements and in pedestrianised areas. However, you must reduce your speed to a maximum of 4mph. The scooter is fitted with a speed limiter switch, often with a clear symbol of a tortoise and a hare, to make it easy to switch between the 4mph pavement mode and the 8mph road mode. Always give way to pedestrians and be mindful of your surroundings, especially in busy areas.

4. How “compact” is this scooter? Can I take it in a car?

While the name includes “Compact,” it’s important to understand this in the context of a road-legal, 8mph scooter. With a total weight of around 91kg, it is not a lightweight, portable scooter that can be easily folded and lifted into the boot of a car by one person.

The “compact” design refers to its manoeuvrability and relatively smaller frame compared to some other larger 8mph models. It is possible to dismantle the scooter for transportation, which typically involves removing the seat and battery pack. However, the main chassis will still be heavy and require more than one person or a ramp to load into a suitable vehicle, such as an estate car, van, or a vehicle adapted with a hoist. Always consult the user manual for the correct procedure for dismantling and reassembling your scooter.

5. What is the maximum weight capacity of the Excel Galaxy Compact?

The Excel Galaxy Compact has a maximum user weight capacity of 21 stone, which is equivalent to 133 kilograms. It is crucial to adhere to this weight limit for both safety and performance reasons. Exceeding the maximum weight can put a strain on the motor, brakes, and frame, potentially leading to damage and unsafe operation.

6. Where can I get my Excel Galaxy Compact serviced and find spare parts in the UK?

Maintaining your scooter is vital for its longevity and your safety. It is recommended to have your Excel Galaxy Compact serviced annually by a qualified mobility scooter technician. Most reputable mobility retailers from whom you would purchase the scooter will have their own service department or be able to direct you to an approved local engineer.

Spare parts for Excel mobility scooters, including batteries, tyres, and chargers, are widely available in the UK. Many mobility shops stock common parts, and there are also numerous online retailers that specialise in mobility scooter spares. When ordering parts, it is helpful to know the specific model and serial number of your scooter to ensure you receive the correct components. For warranty claims, you should always contact the retailer you purchased the scooter from.

Specifications