Delivery Information

FREE DELIVERY ON ORDERS OVER £100

Thank you for visiting and shopping at Southern Mobility Services.co.uk . Following are the terms and conditions that constitute our Shipping Policy.

UK Delivery Policy

Shipment processing time

All orders made before 2:00PM are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Destination	Shipment method	Estimated delivery time	Shipment cost
Uk	Courrier/ Southern Mobility Services	2-5 business days	Free

At Southern Mobility Services we offer an Engineer delivery and set up service for £85

As some of the larger product like Riser Recliner chairs are a 2 man job & need to be fitted together.
Larger Powerchairs need to be set up for the customer, as there are many adjustments.
The bigger 6 & 8mph scooters often need the heavy batteries & bumpers fitting.

Delivery delays can occasionally occur.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Damages

Please contat Southern Mobility Services should any product be delivered damaged or lost during shipping.

Please save all packaging materials and damaged goods.